Terms and conditions

General Terms and Conditions Dekozauber24.de

1. area of application
2. contracting party
3. conclusion of contract
4. right of withdrawal
5. prices and shipping costs
6. delivery
7. payment
8. retention of title
9. dispute resolution


General Terms and Conditions of Business
1. scope of application
For all deliveries of Dekozauber by Pierre Kublik (hereinafter Dekozauber24) to consumers, these terms and conditions (GTC).
Consumer is any natural person who enters into a legal transaction for a purpose that can be attributed predominantly neither to their commercial nor their independent professional activity.

2. contracting party
The purchase contract is concluded with Dekozauber24, owner: Pierre Kublik, Wilhelmshöher Allee 111, 34121 Kassel.

3. contract conclusion
3.1 The presentation of the products in the online store is not a legally binding offer, but only an invitation to order.
3.2 By clicking the button [buy/order with costs] you place a binding order for the goods listed on the order page. Your purchase contract is concluded when we accept your order by sending an order confirmation by e-mail immediately after receiving your order.

4. right of withdrawal
4.1 If you are a consumer (i.e. a natural person who places the order for a purpose that cannot be attributed to your commercial or self-employed professional activity), you have a right of withdrawal in accordance with the statutory provisions.
4.2 If you, as a consumer, make use of your right of revocation pursuant to section 4.1, you shall bear the regular costs of the return shipment, unless the gross value of your order excluding shipping costs exceeds the limit of 29 euros. Above this limit, the return shipment is free of charge.
4.3 In all other respects the regulations apply to the right of revocation, which are reproduced in detail in the following

Cancellation policy¹

Right of withdrawal

You have the right to cancel this contract within 30 days without giving any reason.

The revocation period is thirty days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the goods.

To exercise your right of withdrawal, you must inform us, Dekozauber24, Owner: Pierre Kublik, Wilhelmshöher Allee 111, 34121 Kassel, pierre.kublik@dekozauber24.de, 017632686729, by means of a clear statement (eg a letter sent by mail, fax or e-mail) about your decision to revoke this contract. You can use the attached model withdrawal form, which is not mandatory. You can also fill out and submit the model withdrawal form or another clear declaration electronically on our website (www.dekozauber24.de). If you make use of this option, you will be informed by e-mail or fax of your decision to withdraw from this contract. If you make use of this option, we will send you a confirmation of receipt of such revocation without delay (e.g. by e-mail).

In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.

Consequences of the revocation

If you revoke this contract, we will reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us or to (insert here the name and address of the person authorized by you to receive the goods, if applicable) without undue delay and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.

You shall bear the direct costs of returning the goods. Exception: gross value of the order is greater than 29 euros.

You must pay for any loss in value of the goods only if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functionality of the goods.

- End of the cancellation policy -


5. prices and shipping costs
5.1 The prices stated on the product pages include the statutory value added tax and other price components.
5.2 In addition to the stated prices, we charge only in exceptional cases for delivery within Germany a price for the shipment of goods, which depends on the type and volume of the ordered goods. The shipping costs will be clearly communicated to you again on the product pages, in the shopping cart system and on the order page. As a rule, you only pay shipping costs if you explicitly want express shipping.

6. delivery
6.1 Delivery is only within Germany with DHL.
6.2 The delivery time is up to 3 days. On possibly deviating delivery times we point out on the respective product page.

7. payment
7.1 Payment can be made by prepayment, Paypal, direct debit, credit card or invoice.
7.2 If you choose payment in advance, we will give you our bank details in the order confirmation and deliver the goods after receipt of payment.

8. reservation of proprietary rights
The goods remain our property until full payment.

9. dispute resolution
The EU Commission has created an Internet platform for online dispute resolution. The platform serves as a contact point for the out-of-court settlement of disputes concerning contractual obligations arising from online purchase contracts. More information is available at the following link: http://ec.europa.eu/consumers/odr.  We are neither willing nor obliged to participate in a dispute resolution procedure before a consumer arbitration board.