Cancellation rights

1. right of revocation
1.1 If you are a consumer (i.e. a natural person who places the order for a purpose that cannot be attributed to your commercial or self-employed professional activity), you shall have a right of revocation in accordance with the statutory provisions.
1.2 If you, as a consumer, make use of your right of revocation pursuant to Section 4.1, you shall bear the regular costs of the return shipment, unless the gross merchandise value of your order, excluding shipping costs, exceeds the limit of 29 euros. Above this limit, the return shipment is free of charge.
1.3 In all other respects the regulations apply to the right of withdrawal, which are reproduced in detail in the following

Cancellation policyRight of cancellation for consumers and voluntary return conditions
(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed).

Cancellation policy

Right of withdrawal
You have the right to cancel this contract within 30 days without giving any reason.
The revocation period is 30 days from the day,

- on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the goods, if you have ordered one or more goods as part of a uniform order and these are or will be delivered uniformly;

- on the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last goods, if you have ordered several goods as part of a single order and these are delivered separately;

- on the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last partial shipment or the last piece, if you have ordered goods that are delivered in several partial shipments or pieces;

In order to exercise your right of withdrawal, you must inform us (Pierre Kublik, Wilhelmshöher Allee 111, 34121 Kassel, phone no.: 017632686729, e-mail address: pierre.kublik@dekozauber24.de) by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached sample withdrawal form for this purpose, which is, however, not mandatory.

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the revocation

If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without undue delay and at the latest within 14 days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment.

We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us without undue delay and in any case no later than 14 days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of 14 days.

You shall bear the direct costs of returning the goods.

You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.

Reasons for exclusion or expiry

The right of withdrawal does not apply to contracts

- for the delivery of goods which are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
- for the delivery of goods that can spoil quickly or whose expiration date would be quickly exceeded;
- for the delivery of alcoholic beverages, the price of which was agreed upon at the time of the conclusion of the contract, but which can be delivered at the earliest 30 days after the conclusion of the contract and the current value of which depends on fluctuations in the market over which the entrepreneur has no influence;
- for the delivery of newspapers, periodicals or magazines with the exception of subscription contracts.

The right of withdrawal expires prematurely in the case of contracts

- for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;
- for the delivery of goods if they have been inseparably mixed with other goods after delivery due to their nature;
- for the delivery of audio or video recordings or computer software in a sealed package, if the seal was removed after delivery.


Sample cancellation form

(If you want to cancel the contract, please fill out this form and send it back).

- To Pierre Kublik, Wilhelmshöher Allee 111, 34121 Kassel Email address: pierre.kublik@dekozauber24.de :

- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/
the provision of the following service (*)

- Ordered on (*)/ received on (*)

- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only in case of paper communication)
- Date(s)

(*) Delete where not applicable.




Voluntary return conditions
In addition to your statutory rights, we voluntarily offer the following return policy:

Products you purchase from us may be returned to us within 30 days of receipt, provided the goods are complete and in the same condition as when received and none of the exclusions listed below apply.
Goods for which the statutory right of withdrawal is excluded cannot be returned even under the voluntary return conditions. The same applies to goods for which, at the time of return, the statutory right of revocation has already expired before the end of the revocation period. Possible reasons for exclusion or expiry for the purchased product are stated in the above cancellation policy under "Reasons for exclusion and expiry". The voluntary return conditions also do not apply to digital content and software that is not delivered on a physical data carrier (e.g. a CD or DVD).

If the goods are shipped to you between October 1 and December 31 of a year, the goods can be returned until January 31 of the following year, even if more than 30 days have already passed since receipt of the goods. Items shipped after December 31 of a year can be returned within 30 days of receipt of the goods in accordance with the conditions described above.
The goods must be returned to the address stated in the above cancellation policy. The return deadline is met if you send the goods to this address before the end of the return period.

If you return goods in accordance with these voluntary return policy, we will refund the retail price. However, we will not refund the shipping cost of your original purchase. If you return a product whose retail price exceeds an amount of 40 euros and you return it to us within the first 14 days of receipt, we will refund the shipping costs of the delivery in addition to the retail price and will also pay the return shipping costs. For returns of clothing*, shoes*, handbags*, jewelry* and watches* within 30 days of receipt, we will refund the retail price and bear the delivery and return shipping costs regardless of the retail price of the individual item.

* Please note that products marked with * can only be returned free of charge if they are marked "Free returns" next to the price on the item's detail page after selecting color and/or size.

In any case, you bear the risk of transportation during the return.
These return conditions do not limit your legal rights and therefore your right of withdrawal.¹

Right of withdrawal

You have the right to cancel this contract within 30 days without giving any reason.

The withdrawal period is thirty days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the goods.

To exercise your right of withdrawal, you must inform us, Dekozauber24, Owner: Pierre Kublik, Wilhelmshöher Allee 111, 34121 Kassel, pierre.kublik@dekozauber24.de, 017632686729, by means of a clear statement (eg a letter sent by mail, fax or e-mail) about your decision to revoke this contract. You can use the attached model withdrawal form, which is not mandatory. You can also fill out and submit the model withdrawal form or another clear declaration electronically on our website (www.dekozauber24.de). If you make use of this option, you will be informed by e-mail or fax of your decision to withdraw from this contract. If you make use of this option, we will send you a confirmation of receipt of such revocation without delay (e.g. by e-mail).

In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.

Consequences of the revocation

If you revoke this contract, we will reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us or to (insert here the name and address of the person authorized by you to receive the goods, if applicable) without undue delay and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.

You shall bear the direct costs of returning the goods. Exception: gross value of the order is greater than 29 euros.

You must pay for any loss in value of the goods only if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functionality of the goods.

- End of the cancellation policy -